we are back in KL and would like to give our feedback for your service improvement as follows:
1) overall it was a good trip but it could be better if we could hv traveled the entire Ahe Hwy n see the aqua farm
in the desert...understand the aqua farm is not open to tourists...
2) the hotels in Fukang n Fuhai hv plumbing problem in their rooms....since it was just a night stay,
we didn't want to complain....
but the hotels in Hemu n Kanas are below standard,
rooms are dated n toilet plumbing were also problematic...
3) the drivers were great, courteous n helpful...drove safely n on time....
4) all the tour guides were very nice people....courteous, helpful n personable....
Anne n Lisa were best... good in English, know the local history/culture n were very informative...
they can match if not better than some I hv come across in my earlier trips....
next is Wishy n Abdul needs to improve his local knowledge n English.....
pls note this feedback is not meant as criticism but to help them to self improve....
we like all of them n enjoyed their friendship..
5) they gave good recommendations on local food which we all enjoyed....
we could be wrong but we think one restaurant had overcharged us, will let you hv details...again,
take it as not a complaint but as a feedback....
if it's true, avoid taking tourists there again 😉
cc: Mr. Liew